Update on the Model
First of all thanks for you patience, as we all have day jobs the truth is we have not had the time to work on this recently. However……we are hoping to release a Version 2 of the model in late summer. For those of you who have asked to become contributors we will get in touch with you shortly. By necessity we will keep the actual editing work to a smaller group but we will certainly be taking the comment and review cycle out to a much wider group.
We continue to be amazed at the success of this initiative, and the feedback to date has been really encouraging. So onward and upward!
Alan
BTW: We have over 2000 downloads of the model as of today, and feedback we have received tells us the model is being widely used in larger organizations and by major consulting organizations all over the world….
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Tags: ecm maturity model, ECM3
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I’ll suggest that there may be room for a “Community” dimension within the Human category. Community is used in this sense to describe ad hoc, cross-functional groups that bridge people from different departments within an organization’s hierarchical structure, who assemble online to address business goals.
In the emerging realm of “Enterprise 2.0″ (E2.0), there is a growing need for community building and community managers. The main lessons of E2.0 have been outlined by Dion Hinchcliffe:
http://blogs.zdnet.com/Hinchcliffe/?p=143
The E2.0 marketplace of social media is growing:
http://blogs.zdnet.com/Hinchcliffe/?p=598
The 5 levels for “Community” might be:
1) Unmanaged: No ad hoc, community groups exist within the organization.
2) Incipient: Initial awareness that providing tools to support internal communities might help advance an organization’s business goals.
3) Formative: Internal communities begin forming with or without official support.
4) Operational: Internal communities receive official support.
5) Proactive: Community-building tools are used broadly; communities are supported by community managers.